Sunday, July 7, 2013

Technology: Path to Paperless Business

Today the business has shadowed the geographical boundaries of world. Now it is the age of globalised business. In the present era of communication revolution, information can be sent from one end of globe to another end within seconds. Gone are the days of using diaries and posting letters.
It is possible to perform different business transactions without being presenting physically the parties involved. Now with a single mouse click, you can buy the best roses of the seasons from a distant shop or book a hotel room from the home computer or you can pay your telephone bill from your bank account without even going to the bank branch. All this is performed through Internet and termed as e-business just like e-mail. The websites involved are called business portals and are responsible for marketing, executing and safeguarding different business transactions through their sites. Electronic commerce can be between two businesses transmitting funds, goods, services and/or data or between a business and a customer and even between two customers.
"Electronic Record" means date, record or date generated, image or sound stored, received or sent in an electronic form or micro film or computer generated micro film. . Information captured through electronic means, and which may or may not have a paper record to back it up. It is also called machine readable record.
A digital signature is an electronic signature that can be used to authenticate the identity of the sender of a message or the signer of a document, and possibly to ensure that the original content of the message or document that has been sent is unchanged.
Paper signatures v/s Digital Signatures
Parameter
Paper
Electronic
Authenticity
May be forged
Cannot be copied
Integrity
Signature independent of the document
Signature depends on the contents of the document
Non-repudiation
Handwriting expert needed
Error prone
Any computer user
Error free

M-Commerce is the buying and selling of goods and services through wireless handheld devices such as mobile telephone and personal digital assistants (PDAs). M-Commerce is a platform where a mobile customer can avail various banking and other related commercial facilities through his mobile phone. The main areas of m-Commerce use are in text messaging or SMS, mobile payment, financial & banking services, logistics, goods/services buy/sell information services and wireless customer relationship management etc.
 The advent of personal computers brought the storage, retrieval and processing capacities of computers to Government offices. By the late 1980s, a large number of government officers had computers but they were mostly used for ‘word processing’. Gradually, with the introduction of better softwares, computers were put to other uses like managing databases and processing information. Advances in communications technology further improved the versatility and reach of computers, and many Government departments started using ICT for a number of applications like tracking movement of papers and files, monitoring of development programs, processing of employees’ pay rolls, generation of reports etc. Recent technological developments has enabled the entire business functions to go online using technologies and tools like Cloud computing, ERP, CRM, Business Intelligence, RFID, Bar coding etc.
With the affluent power of technology, comes the misuse of technology. Hence the law relating to ‘information technology’ cam into existence as the Information Technology (IT) Act, 2000 which came into force on 17th October, 2000. It is the first Cyber Law in India. It is mainly based on the UNCITRAL Model Law.  The United Nations Commission on International Trade Law (UNCITRAL) adopted the Model Law on Electronic Commerce in 1996. This Model Law provides for equal legal treatment of users of electronic communication and paper based communication.
Following course of action is required to prevent the misuse of technology:
      Need international co-operation
      Mutual co-operation between countries
      Transfer of technology between countries
      Deportation of criminals
      Educate the masses
      Spreading awareness about crimes (related to Ecommerce, digital signature,M-cmmerce and electronic Record )
      Training and educating policemen
      More and more stringent norms

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